Privacy Statement

 
 

Privacy Policy

This website is owned and operated by Iain Bailey trading as Iain Bailey Magic.

1. Introduction

We’re committed to protecting and respecting your privacy in line with new EU-wide

Data Protection Regulations (GDPR).

This policy explains (hopefully in plain English) how and why we use information you

have given us and how we keep it secure. GDPR also gives you new rights and

much more control over your personal data. We’ll tell you about all this this below as

well.

2. How do we collect information from you?

Obviously we collect information about you when you contact us about products and

services. We also collect limited information when you visit our website via cookies.

These help us improve and personalise our site. We’ve explained more about both in

sections 3 and 4 below.

3. What are cookies and how do we use them?

Most websites use cookies in some way. Cookies are just small pieces of code that

work away in the background to help website owners measure how visitors interact

with website content.

For example, we use Google Analytics to analyse the use of our website. Google

Analytics gathers information about website use by means of cookies. Google then

give us reports with information like the number of views we get for a particular page

on our website so we know what’s popular and what’s not. These cookies will not

contain personally identifiable information about you.

By using our website you consent to our use of cookies. However, if you prefer, you

can easily turn off cookies in your browser settings.

Firefox:

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome: https://support.google.com/chrome/answer/95647?hl=en

Opera: http://www.opera.com/help/tutorials/security/cookies/

Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Microsoft Internet Explorer:

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

4. How we handle information collected when you contact us about products or services?

GDPR requires all businesses to have a lawful basis to process personal data about

a customer/prospective customer. The law sets out six different lawful bases to

choose from. Business owners have to explain to you how and when we process

your data and the legal basis for each occurance. Currently our processing fits into

three of the six available bases.

‘Contractual’ basis – this is when processing you data is obvious and necessary,

for example you submit an enquiry and ask us to get back to you or you contact us to

book a show. Please be assured, we will only use this data for the purposes of

offering relevant services to you.

‘Legitimate Interests’ basis – we may contact you again after we have provided our

services. For example we often send an email thanking you for hiring us and we

might email you in the future to remind you about our services. The law says

businesses cannot send marketing emails or texts to individuals without specific

consent. However, there is a limited exception if you are a previous customer as long

as we only contact you about the same or similar products. The jargon for this is ‘soft

opt-in’ – so no affirmative consent required.

‘Legal Obligation’ basis – some processing is necessary because we have to

comply with the law. For example, when you hire our services. HMRC require us to

keep records for at least 5 years.

5. Security of your data

When you give us personal information, we take steps to ensure that it’s treated

securely. We will absolutely not share your information with third parties for

marketing purposes.

a) When you call, email or contact us via our website, any personal information

you give is recorded and stored electronically. We do not keep any paper

records.

b) We use Google as our email provider. Google services are compliant with

GDPR and email is encrypted by default.

c) We use a third party CRM (Customer Relationship Management) provider,

Giggio. Giggio are fully GDPR compliant. When we enter information into

Giggio it is fully Encrypted (SSL). More details are here

http://getgiggio.com/DataProcessingTerms.html.

 

6. Your rights under GDPR

(GDPR) provides increased rights for individuals and below is the full list. They don’t

apply in all circumstances. However, if you wish to exercise any of these rights

please contact us using the details below and we’ll be happy to help.

● The right to be informed about the processing of your personal information.

● The right to have your personal information corrected if it is inaccurate and to have

incomplete personal information completed.

● The right to object to processing of your personal information.

● The right to restrict processing of your personal information.

● The right to have your personal information erased (the “right to be forgotten”).

● The right to request access to your personal information and to obtain information

about how we process it.

● The right to move, copy or transfer your personal information (“data portability”).

● Rights in relation to automated decision making which has a legal effect or

otherwise significantly affects you.

 

7. How you can complain

a. If you are not happy with how we handle your data or you have any

complaint then you should tell us by email. Our address is

Iain@IainBailey.com

b. If you are in any way dissatisfied about how we process your personal

information, you have a right to lodge a complaint with the Information

Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

 

8. Contact details

By post:

Iain Bailey
39 Simmonds Close
Binfield
Berkshire
RG42 1FL

By Telephone:
07729339000

By Email:
Iain@IainBailey.com